While it is neither practical nor cost effective for an organization to attempt to totally eliminate risk, they must accept some level of residual risk; however, this does not mean that risk managers shouldn’t be proactive in preempting unnecessary risk. To accomplish this task, their greatest tool is effective risk communication.
The central goal of risk communication is to improve the collection and dispersal of data within an organization. With improved data flow, managers are better able to make informed, accurate decisions.
According to the U.S. Environmental Protection Agency, risk communication professionals should:
- Listen to specific concerns
- Operate openly
- Coordinate and collaborate with other parties
